Frequently Asked Questions
🚀We ship in 5–20 daysafter you place your order. (Oftensooner! )
🧡Wecheck every itemcarefully so it arrivesperfectfor you
✉️When your package is on the way, we’ll send atracking email💖Busy times or holidays may take a little longer—thanks for your patience!
📧We‘ll send an email with youwhen your order shipped. The email fromCrazyGirl Gifthas yourtracking numberandlink. 🔗
👤You can alsolog into your account →HistoryOrdersto see your tracking and order status. 🧾
🔎Don’t see the email?Check yourSpam/Junkfolder or search “CrazyGirl Gift.”
⏳After you get the number, please wait24–48 hoursfor the tracking to update.
💖Still stuck?Message uswith your order number. We’re happy to help! 💬
It’s our fun surprise game! Here’s how it works 👇
🎨Pick a theme you like: Stationery Only, Color themes (like Pink or Purple), All-Category, or Holiday. 🎄
🥄Choose how many scoops (1, 2, 3…). More scoops = more items more gifts.
🪄We use a Magic Cup to scoop little tokens. Each token = 1 gift.
We show a simple chart so you can see which token means which item.
🎁We swap tokens for real gifts, then pack everything in your gift box with love.
🎥Want to watch the whole draw? Add the Video Add-On
We film the scoop and post it on our TikTok/Instagram (we can tag you if you leave your @).
Don’t want a video? That’s okay too!
💌After that, we ship your package. Just wait for happy mail! 📦
✨It’s a sweet, lucky moment made just for you.
📦Most orders arrive in 7–15 daysafter shipping. Many reach you in about10 days. ⏳
🎄This timing is whencustoms is smooth. Checks or holidays can add a few days.
✨easy-to-reach areasget parcelsfaster.
🚚Remote or hard-to-reach placesmay needmore time.
📬We’ll email yourtracking linkonce it ships—please allow24–48 hoursfor updates. 🔗
💖Thanks for your patience—we pack with love so your happy mail arrives safe and cute! 🎁
🎉Sure! We’re happy to do group/party/school/company orders.
✉️Contact us: Use the live chat on our site or email us (see our Contact page).
📦Tell us the basics: how many boxes, theme(s), scoops per box, due date, ship-to address, and budget.
💝Bulk savings: We’ll make a plan and send you a quote. Bigger orders may get a discount.
🎥Cute extras: Gift notes, logo stickers, color themes, and even video add-ons for each box if you want. 🎀
⏳Timing: Big orders need a bit more time—please reach out early so everything is perfect. ✨
Payment: We can send a secure invoice or checkout link. 🔗
💖We can’t wait to build your lucky scoops together! 🍀